/* =================================================================
   TRTC Conversational AI Demo — hi-fi component styles
   Built on tokens.css (Tencent Cloud / TDesign foundations).
   ================================================================= */

html, body { background: var(--bg); color: var(--fg1); }
body {
  font-feature-settings: "tnum" 0, "kern" 1;
  min-height: 100vh;
}

/* honor the hidden attribute even on flex/grid elements */
[hidden] { display: none !important; }

.container {
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 var(--sp-8);
}

/* =================================================================
   NAV
   ================================================================= */
.nav {
  position: sticky;
  top: 0;
  z-index: 100;
  height: 64px;
  background: rgba(255,255,255,.92);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--border);
}
.nav-inner {
  height: 100%;
  max-width: 1280px;
  margin: 0 auto;
  padding: 0 var(--sp-8);
  display: flex;
  align-items: center;
  gap: var(--sp-8);
}
.nav-logo {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  font-weight: 700;
  font-size: 16px;
  color: var(--fg1);
  text-decoration: none;
}
.nav-links {
  display: flex;
  gap: var(--sp-6);
  margin-left: var(--sp-4);
}
.nav-links a {
  color: var(--fg2);
  font-size: 14px;
  cursor: pointer;
  padding: 6px 0;
  position: relative;
  transition: color var(--dur-fast) var(--ease-standard);
}
.nav-links a:hover { color: var(--fg1); text-decoration: none; }
.nav-links a.active {
  color: var(--brand-blue);
  font-weight: 600;
}
.nav-links a.active::after {
  content: "";
  position: absolute;
  left: 0; right: 0; bottom: -22px;
  height: 2px;
  background: var(--brand-blue);
  border-radius: 2px 2px 0 0;
}
.nav-cta {
  margin-left: auto;
  display: flex;
  gap: var(--sp-2);
}


/* =================================================================
   BUTTONS
   ================================================================= */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 9px 16px;
  border-radius: var(--r-md);
  font-family: var(--font-sans);
  font-size: 14px;
  font-weight: 600;
  border: 1px solid transparent;
  background: transparent;
  cursor: pointer;
  white-space: nowrap;
  transition: all var(--dur-fast) var(--ease-standard);
  color: var(--fg1);
}
.btn:hover { transform: translateY(-1px); }
.btn:active { transform: translateY(0) scale(.98); }
.btn:focus-visible {
  outline: none;
  box-shadow: 0 0 0 3px rgba(0,110,255,.25);
}
.btn:disabled { opacity: .4; cursor: not-allowed; transform: none; }

.btn-primary {
  background: var(--accent);
  color: #fff;
}
.btn-primary:hover { background: var(--accent-hover); box-shadow: 0 12px 32px var(--accent-shadow); }
.btn-primary:active { background: var(--accent-press); }

.btn-ghost {
  background: transparent;
  border-color: var(--border);
  color: var(--fg1);
}
.btn-ghost:hover { border-color: var(--brand-blue); color: var(--brand-blue); }

.btn-white {
  background: #fff;
  color: var(--brand-blue);
}
.btn-white:hover { background: #fff; box-shadow: var(--shadow-3); color: var(--brand-blue-600); }

.btn-onDark {
  background: transparent;
  color: #fff;
  border-color: rgba(255,255,255,.3);
}
.btn-onDark:hover { background: rgba(255,255,255,.08); border-color: rgba(255,255,255,.5); }

.btn-lg { font-size: 15px; padding: 12px 22px; }
.btn-pill { border-radius: var(--r-pill); }
.btn-ico { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.btn-send {
  padding: 7px 14px 7px 16px;
  font-size: 13px;
}


/* =================================================================
   ICON BUTTONS
   ================================================================= */
.icon-btn {
  width: 36px; height: 36px;
  border-radius: var(--r-md);
  border: 1px solid var(--border);
  background: #fff;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: var(--fg2);
  transition: all var(--dur-fast) var(--ease-standard);
}
.icon-btn svg {
  width: 16px; height: 16px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.icon-btn:hover { color: var(--brand-blue); border-color: var(--brand-blue); }


/* =================================================================
   PILLS / TAGS
   ================================================================= */
.pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 3px 10px;
  border-radius: var(--r-pill);
  background: var(--bg-muted);
  color: var(--fg2);
  font-size: 12px;
  font-weight: 500;
  border: 1px solid var(--border);
  white-space: nowrap;
}
.pill.accent {
  background: var(--brand-blue-100);
  color: var(--brand-blue);
  border-color: var(--brand-blue-200);
}
.pill.mono {
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: -.01em;
}
.lang-pill {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: var(--r-pill);
  background: var(--brand-blue-100);
  color: var(--brand-blue);
  font-size: 12px;
  font-weight: 600;
}
.lang-select {
  appearance: none;
  -webkit-appearance: none;
  padding: 3px 24px 3px 10px;
  border-radius: var(--r-pill);
  background: var(--brand-blue-100) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath d='M0 0l5 6 5-6z' fill='%230D2137' fill-opacity='.45'/%3E%3C/svg%3E") no-repeat right 8px center;
  color: var(--brand-blue);
  font-size: 12px;
  font-weight: 600;
  border: 1px solid transparent;
  cursor: pointer;
  outline: none;
  font-family: inherit;
  transition: border-color .15s;
}
.lang-select:hover { border-color: var(--brand-blue); }
.lang-select:focus { border-color: var(--brand-blue); box-shadow: 0 0 0 2px rgba(13, 33, 55, .1); }


/* =================================================================
   HERO
   ================================================================= */
.hero {
  position: relative;
  overflow: hidden;
  background: var(--grad-hero);
  color: #fff;
  padding: var(--sp-20) 0 var(--sp-16);
}
.hero-mesh {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background-image:
    radial-gradient(circle at 20% 30%, rgba(0,200,255,.18) 0%, transparent 40%),
    radial-gradient(circle at 85% 70%, rgba(64,150,255,.18) 0%, transparent 45%);
}
.hero-grid-bg {
  position: absolute;
  inset: 0;
  pointer-events: none;
  opacity: .35;
  background-image:
    linear-gradient(rgba(255,255,255,.04) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255,255,255,.04) 1px, transparent 1px);
  background-size: 48px 48px;
  -webkit-mask-image: linear-gradient(180deg, #000 0%, transparent 100%);
  mask-image: linear-gradient(180deg, #000 0%, transparent 100%);
}
.hero-inner {
  position: relative;
  z-index: 1;
}
.hero-copy { max-width: 760px; }
.hero .eyebrow {
  color: var(--brand-blue-400);
  display: inline-flex;
  align-items: center;
  gap: 10px;
  margin-bottom: var(--sp-4);
}
.hero .eyebrow::before {
  content: "";
  width: 24px;
  height: 1px;
  background: var(--brand-blue-400);
}
.hero h1 {
  font-size: 56px;
  line-height: 1.05;
  font-weight: 800;
  letter-spacing: -.025em;
  color: #fff;
  margin: 0 0 var(--sp-5);
}
.hero h1 em {
  font-style: normal;
  background: linear-gradient(90deg, #4096FF 0%, #00C8FF 100%);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}
.hero p {
  font-size: 18px;
  line-height: 1.55;
  color: rgba(255,255,255,.7);
  max-width: 620px;
  margin: 0 0 var(--sp-10);
}
.hero-stats {
  display: flex;
  gap: var(--sp-12);
  flex-wrap: wrap;
}
.hero-stat .num {
  font-size: 32px;
  font-weight: 700;
  color: #fff;
  font-feature-settings: "tnum";
  letter-spacing: -.02em;
}
.hero-stat .num .unit {
  font-size: 18px;
  font-weight: 600;
  color: var(--brand-blue-400);
  margin-left: 2px;
}
.hero-stat .lbl {
  font-size: 13px;
  color: rgba(255,255,255,.55);
  margin-top: 4px;
}


/* =================================================================
   DEMO SECTION CHROME
   ================================================================= */
.demo-section {
  background: var(--bg);
  padding: var(--sp-8) 0;
}

/* =================================================================
   MAIN HERO — public-facing pitch above the launcher
   ================================================================= */
.main-hero {
  background: linear-gradient(135deg, color-mix(in srgb, var(--brand-blue) 6%, var(--surface)) 0%, var(--surface) 70%);
  border: 1px solid var(--border);
  border-radius: var(--r-2xl);
  padding: var(--sp-10) var(--sp-8);
  margin-bottom: var(--sp-6);
  text-align: center;
  position: relative;
  overflow: hidden;
}
.main-hero::before {
  content: "";
  position: absolute;
  top: 0; left: 0; right: 0; height: 3px;
  background: linear-gradient(90deg, var(--brand-blue) 0%, color-mix(in srgb, var(--brand-blue) 55%, #fff) 100%);
}
.main-hero-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: var(--tracking-eyebrow);
  text-transform: uppercase;
  color: var(--brand-blue);
  margin-bottom: var(--sp-3);
}
.main-hero-eyebrow::before {
  content: "";
  width: 18px;
  height: 1px;
  background: currentColor;
}
.main-hero-title {
  font-size: clamp(28px, 4vw, 40px);
  line-height: 1.1;
  font-weight: 800;
  letter-spacing: -.025em;
  color: var(--fg1);
  margin: 0 0 var(--sp-3);
  max-width: 24ch;
  margin-left: auto;
  margin-right: auto;
}
.main-hero-subtitle {
  font-size: 16px;
  line-height: 1.5;
  color: var(--fg2);
  margin: 0 0 var(--sp-5);
  max-width: 60ch;
  margin-left: auto;
  margin-right: auto;
}
.main-hero-stats {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: var(--sp-5);
  font-size: 13.5px;
  color: var(--fg2);
}
.main-hero-stat strong {
  color: var(--fg1);
  font-weight: 700;
  margin-right: 4px;
}
.main-hero-link {
  display: inline-block;
  margin-top: var(--sp-4);
  font-size: 13px;
  font-weight: 600;
  color: var(--brand-blue);
  text-decoration: none;
}
.main-hero-link:hover { text-decoration: underline; }
.main-hero-lang {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  margin-top: var(--sp-3);
}
.main-hero-lang-label {
  font-size: 12px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .06em;
  color: var(--fg3);
}
.lang-select-lg {
  font-size: 14px;
  padding: 6px 30px 6px 14px;
  background-size: 10px 6px;
  background-position: right 10px center;
}
@media (max-width: 760px) {
  .main-hero { padding: var(--sp-7) var(--sp-5); }
  .main-hero-stats { gap: var(--sp-3); font-size: 12.5px; }
}

/* =================================================================
   LAUNCHER VIEW
   ================================================================= */
.launcher-head {
  text-align: center;
  margin-bottom: var(--sp-8);
}
.launcher-head .eyebrow {
  font-size: var(--fs-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: var(--tracking-eyebrow);
  color: var(--brand-blue);
  display: block;
  margin-bottom: var(--sp-3);
}
.launcher-head h1 {
  font-size: 36px;
  font-weight: 800;
  letter-spacing: -.025em;
  color: var(--fg1);
  margin: 0 0 var(--sp-3);
  line-height: 1.1;
}
.launcher-head p {
  font-size: 16px;
  color: var(--fg2);
  margin: 0;
}

.launcher-step {
  margin-bottom: 0;
}

/* Side-by-side split: agents on the left, mode + start on the right */
.launcher-split {
  display: grid;
  grid-template-columns: 1.6fr 1fr;
  gap: var(--sp-6);
  align-items: start;
}
.step-mode {
  position: sticky;
  top: var(--sp-5);
  display: flex;
  flex-direction: column;
  gap: var(--sp-5);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-xl);
  padding: var(--sp-5);
  box-shadow: var(--shadow-1);
}
.step-mode .step-head { margin-bottom: 0; }
.step-mode .launcher-modes { flex-direction: column; }
.step-head {
  display: flex;
  align-items: flex-start;
  gap: var(--sp-3);
  margin-bottom: var(--sp-5);
}
.step-num {
  width: 32px; height: 32px;
  border-radius: 50%;
  background: var(--brand-blue);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 15px;
  flex-shrink: 0;
}
.step-head h2 {
  font-size: 22px;
  font-weight: 700;
  color: var(--fg1);
  margin: 0 0 4px;
  line-height: 1.2;
  letter-spacing: -.01em;
}
.step-head p {
  font-size: 14px;
  color: var(--fg3);
  margin: 0;
}

/* Agent cards (launcher) */
.launcher-agents {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: var(--sp-3);
}
.launcher-agent {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: var(--sp-3);
  padding: var(--sp-4);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  cursor: pointer;
  text-align: left;
  font-family: var(--font-sans);
  transition: all var(--dur-base) var(--ease-standard);
  position: relative;
}
.launcher-agent:hover {
  border-color: var(--brand-blue-200);
  transform: translateY(-2px);
  box-shadow: var(--shadow-2);
}
.launcher-agent.on {
  border-color: var(--brand-blue);
  background: var(--brand-blue-50);
  box-shadow: 0 0 0 1px var(--brand-blue) inset, var(--shadow-2);
}
.launcher-agent-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  width: 100%;
}
.launcher-agent-avatar {
  width: 44px; height: 44px;
  border-radius: 50%;
  color: #fff;
  font-weight: 700;
  font-size: 18px;
  display: flex;
  align-items: center;
  justify-content: center;
  letter-spacing: -.02em;
  flex-shrink: 0;
}
.launcher-agent-check {
  width: 22px; height: 22px;
  border-radius: 50%;
  background: var(--brand-blue);
  color: #fff;
  display: none;
  align-items: center;
  justify-content: center;
  opacity: 0;
  transform: scale(.7);
  transition: opacity var(--dur-fast), transform var(--dur-fast) var(--ease-emphasized);
}
.launcher-agent-check svg {
  width: 12px; height: 12px;
  fill: none;
  stroke: currentColor;
  stroke-width: 3;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.launcher-agent.on .launcher-agent-check {
  display: flex;
  opacity: 1;
  transform: scale(1);
}
.launcher-agent-name {
  font-size: 15px;
  font-weight: 700;
  color: var(--fg1);
  margin: 0;
  line-height: 1.2;
}
.launcher-agent-role {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .06em;
  color: var(--brand-blue);
  margin: 2px 0 0;
}
.launcher-agent-desc {
  font-size: 12.5px;
  color: var(--fg2);
  line-height: 1.45;
  margin: 0;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.launcher-agent-channels {
  display: flex;
  gap: 4px;
  flex-wrap: wrap;
  margin-top: auto;
}
.launcher-agent-channels .pill {
  font-size: 10.5px;
  padding: 2px 8px;
}

/* Industry / use-case tags on agent cards */
.launcher-agent-tags {
  display: flex;
  gap: 4px;
  flex-wrap: wrap;
  margin: 2px 0 0;
}
.agent-tag {
  display: inline-flex;
  align-items: center;
  font-size: 10.5px;
  font-weight: 600;
  padding: 2px 7px;
  border-radius: 999px;
  line-height: 1.4;
  letter-spacing: .01em;
  white-space: nowrap;
}
.agent-tag-scenario {
  background: rgba(0, 0, 0, 0.04);
  color: var(--fg2);
}
.agent-tag-scenario.scenario-customer_service { background: rgba(124, 58, 237, 0.10); color: #6d28d9; }
.agent-tag-scenario.scenario-medical          { background: rgba(37, 99, 235, 0.10);  color: #1d4ed8; }
.agent-tag-scenario.scenario-education        { background: rgba(202, 138, 4, 0.12);  color: #a16207; }
.agent-tag-scenario.scenario-retail           { background: rgba(22, 163, 74, 0.10);  color: #15803d; }
.agent-tag-scenario.scenario-banking          { background: rgba(13, 148, 136, 0.10); color: #0f766e; }
.agent-tag-scenario.scenario-other            { background: rgba(75, 85, 99, 0.08);   color: #4b5563; }
.agent-tag-usecase {
  background: transparent;
  color: var(--fg3);
  border: 1px solid var(--border);
}

/* Mode cards (launcher) — stacked vertical in right column */
.launcher-modes {
  display: flex;
  flex-direction: column;
  gap: var(--sp-3);
}
.mode-card {
  display: flex;
  align-items: center;
  gap: var(--sp-4);
  padding: var(--sp-5) var(--sp-6);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  cursor: pointer;
  font-family: var(--font-sans);
  text-align: left;
  transition: all var(--dur-base) var(--ease-standard);
  position: relative;
}
.mode-card:hover {
  border-color: var(--brand-blue-200);
  transform: translateY(-1px);
  box-shadow: var(--shadow-2);
}
.mode-card[aria-selected="true"] {
  border-color: var(--brand-blue);
  background: var(--brand-blue-50);
  box-shadow: 0 0 0 1px var(--brand-blue) inset, var(--shadow-2);
}
.mode-card[aria-selected="true"] .mode-card-ico {
  background: var(--brand-blue);
  color: #fff;
}
.mode-card-ico {
  width: 52px; height: 52px;
  border-radius: var(--r-md);
  background: var(--brand-blue-100);
  color: var(--brand-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: all var(--dur-base) var(--ease-standard);
}
.mode-card-ico svg {
  width: 26px; height: 26px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.mode-card-text {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.mode-card-title {
  font-size: 17px;
  font-weight: 700;
  color: var(--fg1);
  letter-spacing: -.01em;
}
.mode-card-sub {
  font-size: 13px;
  color: var(--fg3);
}
.mode-card-check {
  width: 28px; height: 28px;
  border-radius: 50%;
  background: var(--brand-blue);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  opacity: 0;
  transform: scale(.7);
  transition: opacity var(--dur-fast), transform var(--dur-fast) var(--ease-emphasized);
}
.mode-card-check svg {
  width: 14px; height: 14px;
  fill: none;
  stroke: currentColor;
  stroke-width: 3;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.mode-card[aria-selected="true"] .mode-card-check {
  opacity: 1;
  transform: scale(1);
}

/* Language chips */
.lang-chip {
  padding: 8px 16px;
  border-radius: var(--r-full);
  border: 1px solid var(--border);
  background: var(--surface);
  font-size: 13px;
  font-family: var(--font-sans);
  color: var(--fg2);
  cursor: pointer;
  transition: all var(--dur-base) var(--ease-standard);
}
.lang-chip:hover { border-color: var(--brand-blue-200); }
.lang-chip.on {
  border-color: var(--brand-blue);
  background: var(--brand-blue-50);
  color: var(--brand-blue);
  font-weight: 600;
}

/* CTA at the bottom of the right column */
.launcher-cta {
  border-top: 1px solid var(--divider);
  padding-top: var(--sp-4);
  display: flex;
  flex-direction: column;
  gap: var(--sp-3);
  margin-top: var(--sp-2);
}
.launcher-summary {
  display: flex;
  align-items: center;
  gap: var(--sp-3);
  font-size: 13.5px;
  color: var(--fg2);
  min-width: 0;
}
.launcher-summary .chip-avatar {
  width: 30px; height: 30px;
  font-size: 13px;
}
.launcher-summary strong { color: var(--fg1); font-weight: 700; }
.btn-block {
  width: 100%;
  justify-content: center;
  padding: 14px 22px;
  font-size: 15px;
}

/* =================================================================
   DEMO VIEW (immersive)
   ================================================================= */
.demo-topbar {
  display: flex;
  align-items: center;
  gap: var(--sp-3);
  padding: var(--sp-3);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  margin-bottom: var(--sp-5);
  flex-wrap: wrap;
}
.demo-back {
  font-size: 13px;
  padding: 7px 12px;
  gap: 6px;
}
.demo-back .btn-ico { width: 14px; height: 14px; stroke-width: 2; }
.topbar-identity {
  display: flex;
  align-items: center;
  gap: 10px;
  flex: 1;
  min-width: 0;
}
.topbar-identity .chip-avatar {
  width: 34px; height: 34px;
  font-size: 14px;
}
.topbar-meta {
  display: flex;
  flex-direction: column;
  line-height: 1.15;
  min-width: 0;
}
.topbar-meta strong {
  font-size: 14px;
  font-weight: 700;
  color: var(--fg1);
}
.topbar-meta span {
  font-size: 11.5px;
  color: var(--fg3);
}
.topbar-mode-switch {
  display: inline-flex;
  background: var(--bg-muted);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  padding: 2px;
  gap: 2px;
}
.tab-mini {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 12px;
  font-size: 13px;
  font-weight: 600;
  background: transparent;
  border: none;
  border-radius: var(--r-sm);
  color: var(--fg2);
  font-family: var(--font-sans);
  cursor: pointer;
  transition: all var(--dur-fast) var(--ease-standard);
}
.tab-mini svg {
  width: 16px; height: 16px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.tab-mini:hover { color: var(--fg1); }
.tab-mini[aria-selected="true"] {
  background: #fff;
  color: var(--accent);
  box-shadow: var(--shadow-1);
}

/* Agent picker — top of page, no negative margin */
.agent-bar {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--r-xl);
  box-shadow: var(--shadow-1);
  padding: var(--sp-5) var(--sp-6);
  margin-bottom: var(--sp-6);
  position: relative;
  z-index: 2;
}
.agent-bar-head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  margin-bottom: var(--sp-3);
  flex-wrap: wrap;
  gap: var(--sp-2);
}
.agent-bar-head .eyebrow {
  font-size: var(--fs-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: var(--tracking-eyebrow);
  color: var(--brand-blue);
}
.agent-bar-hint {
  font-size: 13px;
  color: var(--fg3);
}
.agent-chips {
  display: grid;
  grid-template-columns: repeat(8, 1fr);
  gap: var(--sp-2);
}
.agent-chip {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 12px 8px 8px;
  border: 1px solid var(--border);
  border-radius: var(--r-pill);
  background: #fff;
  cursor: pointer;
  text-align: left;
  transition: all var(--dur-fast) var(--ease-standard);
  font-family: var(--font-sans);
  min-width: 0;
}
.agent-chip:hover {
  border-color: var(--brand-blue);
  background: var(--brand-blue-50);
}
.agent-chip.on {
  border-color: var(--brand-blue);
  background: var(--brand-blue-100);
  box-shadow: 0 0 0 1px var(--brand-blue) inset;
}
.chip-avatar {
  width: 28px; height: 28px;
  border-radius: 50%;
  flex-shrink: 0;
  color: #fff;
  font-weight: 700;
  font-size: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
}
.chip-meta {
  display: flex;
  flex-direction: column;
  line-height: 1.15;
  min-width: 0;
  overflow: hidden;
}
.chip-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--fg1);
  white-space: nowrap;
}
.chip-role {
  font-size: 11px;
  color: var(--fg3);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.agent-chip.on .chip-name { color: var(--brand-blue); }


/* Mode tabs */
.mode-tabs {
  margin-bottom: var(--sp-6);
}
.mode-tabs-head { margin-bottom: var(--sp-3); }
.mode-tabs-head .eyebrow {
  font-size: var(--fs-caption);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: var(--tracking-eyebrow);
  color: var(--brand-blue);
}
.tab-list {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--sp-3);
}
.tab {
  display: flex;
  align-items: center;
  gap: var(--sp-3);
  padding: var(--sp-4) var(--sp-5);
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  cursor: pointer;
  font-family: var(--font-sans);
  text-align: left;
  transition: all var(--dur-base) var(--ease-standard);
  position: relative;
}
.tab:hover {
  border-color: var(--brand-blue-200);
  background: var(--brand-blue-50);
  transform: translateY(-1px);
}
.tab[aria-selected="true"] {
  border-color: var(--brand-blue);
  background: var(--brand-blue-50);
  box-shadow: 0 0 0 1px var(--brand-blue) inset, var(--shadow-2);
}
.tab[aria-selected="true"] .tab-ico {
  background: var(--brand-blue);
  color: #fff;
}
.tab-ico {
  width: 44px; height: 44px;
  border-radius: var(--r-md);
  background: var(--brand-blue-100);
  color: var(--brand-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: all var(--dur-base) var(--ease-standard);
}
.tab-ico svg {
  width: 22px; height: 22px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.tab-title {
  display: block;
  font-size: 16px;
  font-weight: 700;
  color: var(--fg1);
  margin-bottom: 2px;
}
.tab-sub {
  display: block;
  font-size: 13px;
  color: var(--fg3);
}


/* =================================================================
   DEMO PANELS / GRIDS / CARDS
   ================================================================= */
.panel { display: none; }
.panel[aria-current="true"] { display: block; animation: panelFade var(--dur-slow) var(--ease-emphasized); }
@keyframes panelFade {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}

.demo-grid {
  display: grid;
  grid-template-columns: 1fr 1.05fr;
  gap: var(--sp-5);
  align-items: start;
}
.side-stack {
  display: flex;
  flex-direction: column;
  gap: var(--sp-5);
}

.card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-xl);
  overflow: hidden;
  display: flex;
  flex-direction: column;
}
.card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: var(--sp-4) var(--sp-5);
  border-bottom: 1px solid var(--divider);
  gap: var(--sp-3);
}
.card-head-left {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}
.card-title {
  font-size: 14px;
  font-weight: 600;
  color: var(--fg1);
}
.card-sub {
  font-size: 12px;
  color: var(--fg3);
}


/* =================================================================
   PHONE CARD (dark, cinematic) — Voice tab left
   ================================================================= */
.phone-card {
  background: var(--brand-navy);
  color: #fff;
  border: 1px solid rgba(255,255,255,.06);
  position: relative;
  overflow: hidden;
  min-height: 560px;
}
.phone-card::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    radial-gradient(circle at 30% 20%, rgba(0,200,255,.18) 0%, transparent 50%),
    radial-gradient(circle at 80% 80%, rgba(0,110,255,.22) 0%, transparent 55%);
  pointer-events: none;
}
.phone-card::after {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(rgba(255,255,255,.025) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255,255,255,.025) 1px, transparent 1px);
  background-size: 36px 36px;
  -webkit-mask-image: linear-gradient(180deg, #000 0%, transparent 80%);
  mask-image: linear-gradient(180deg, #000 0%, transparent 80%);
  opacity: .6;
  pointer-events: none;
}
.phone-card-head {
  position: relative;
  z-index: 1;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: var(--sp-4) var(--sp-5);
  border-bottom: 1px solid rgba(255,255,255,.06);
}
.phone-head-left { display: flex; flex-direction: column; gap: 4px; }
.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 3px 10px;
  border-radius: var(--r-pill);
  background: rgba(255,255,255,.08);
  border: 1px solid rgba(255,255,255,.12);
  color: rgba(255,255,255,.9);
  font-size: 11.5px;
  font-weight: 600;
  width: max-content;
}
.status-pill .dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--fg4);
}
.status-pill.live {
  background: rgba(227,77,89,.18);
  color: #FF8A93;
  border-color: rgba(227,77,89,.3);
}
.status-pill.live .dot {
  background: #E34D59;
  animation: pulse 1.4s ease-in-out infinite;
}
@keyframes pulse { 0%,100% { opacity: 1; } 50% { opacity: .3; } }
.phone-meta {
  font-size: 11px;
  color: rgba(255,255,255,.45);
  letter-spacing: .02em;
}
.phone-timer {
  font-family: var(--font-mono);
  font-size: 14px;
  color: rgba(255,255,255,.85);
  font-feature-settings: "tnum";
}

.phone-body {
  position: relative;
  z-index: 1;
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: space-between;
  padding: var(--sp-10) var(--sp-6) var(--sp-8);
  text-align: center;
}
.phone-avatar-wrap {
  position: relative;
  width: 140px;
  height: 140px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: var(--sp-5);
}
.phone-avatar {
  width: 120px;
  height: 120px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 44px;
  font-weight: 700;
  color: #fff;
  position: relative;
  z-index: 2;
  letter-spacing: -.02em;
  box-shadow: 0 12px 40px rgba(0,0,0,.4);
}
.phone-ring {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  border: 2px solid rgba(64,150,255,.4);
  opacity: 0;
}
.phone-card[data-active="true"] .phone-ring {
  animation: ring 1.8s ease-out infinite;
}
@keyframes ring {
  0% { opacity: .6; transform: scale(1); }
  100% { opacity: 0; transform: scale(1.35); }
}

.phone-name {
  font-size: 28px;
  font-weight: 700;
  color: #fff;
  margin: 0 0 4px;
  letter-spacing: -.01em;
}
.phone-role {
  font-size: 13px;
  color: rgba(255,255,255,.55);
  margin: 0 0 var(--sp-5);
}

.waveform {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
  height: 56px;
  margin-bottom: var(--sp-6);
  width: 100%;
  max-width: 280px;
}
.waveform span {
  width: 3px;
  background: linear-gradient(180deg, #4096FF, #00C8FF);
  border-radius: 2px;
  height: 6px;
  transition: background var(--dur-base);
}
.waveform[data-active="true"] span {
  animation: wave 1.2s ease-in-out infinite;
}
.waveform[data-active="false"] span {
  background: rgba(255,255,255,.15);
}
.waveform span:nth-child(1)  { animation-delay: 0.00s; }
.waveform span:nth-child(2)  { animation-delay: 0.05s; }
.waveform span:nth-child(3)  { animation-delay: 0.10s; }
.waveform span:nth-child(4)  { animation-delay: 0.15s; }
.waveform span:nth-child(5)  { animation-delay: 0.20s; }
.waveform span:nth-child(6)  { animation-delay: 0.25s; }
.waveform span:nth-child(7)  { animation-delay: 0.30s; }
.waveform span:nth-child(8)  { animation-delay: 0.35s; }
.waveform span:nth-child(9)  { animation-delay: 0.40s; }
.waveform span:nth-child(10) { animation-delay: 0.45s; }
.waveform span:nth-child(11) { animation-delay: 0.50s; }
.waveform span:nth-child(12) { animation-delay: 0.55s; }
.waveform span:nth-child(13) { animation-delay: 0.60s; }
.waveform span:nth-child(14) { animation-delay: 0.65s; }
.waveform span:nth-child(15) { animation-delay: 0.70s; }
.waveform span:nth-child(16) { animation-delay: 0.75s; }
.waveform span:nth-child(17) { animation-delay: 0.80s; }
.waveform span:nth-child(18) { animation-delay: 0.85s; }
.waveform span:nth-child(19) { animation-delay: 0.90s; }
.waveform span:nth-child(20) { animation-delay: 0.95s; }
@keyframes wave {
  0%, 100% { height: 6px; }
  50% { height: 44px; }
}

.phone-controls {
  display: flex;
  gap: var(--sp-3);
  margin-bottom: var(--sp-4);
}
.phone-btn {
  width: 52px;
  height: 52px;
  border-radius: 50%;
  background: rgba(255,255,255,.08);
  border: 1px solid rgba(255,255,255,.1);
  color: rgba(255,255,255,.85);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--dur-fast) var(--ease-standard);
}
.phone-btn svg {
  width: 20px;
  height: 20px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.phone-btn:hover:not(:disabled) {
  background: rgba(255,255,255,.16);
  transform: translateY(-1px);
}
.phone-btn:disabled { opacity: .4; cursor: not-allowed; }
.phone-btn.primary-call {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
  width: 64px;
  height: 64px;
  box-shadow: 0 8px 24px var(--accent-shadow);
}
.phone-btn.primary-call:hover { background: var(--accent-hover); }
.phone-btn.primary-call svg { width: 26px; height: 26px; }
.phone-btn.hangup {
  background: #E34D59;
  border-color: #E34D59;
  color: #fff;
  box-shadow: 0 8px 24px rgba(227,77,89,.45);
}
.phone-btn.hangup:hover { background: #c8434e; }
.phone-btn.hangup svg { transform: rotate(135deg); width: 26px; height: 26px; }

.phone-hint {
  font-size: 12px;
  color: rgba(255,255,255,.45);
  max-width: 32ch;
  margin: 0;
  line-height: 1.5;
}


/* =================================================================
   AVATAR (general)
   ================================================================= */
.avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  color: #fff;
  font-weight: 700;
  letter-spacing: -.02em;
  flex-shrink: 0;
}
.avatar-sm { width: 36px; height: 36px; font-size: 14px; }
.avatar-md { width: 56px; height: 56px; font-size: 22px; }
.avatar-lg { width: 96px; height: 96px; font-size: 36px; }

/* per-agent gradient palette */
.avatar[data-grad="0"], .chip-avatar[data-grad="0"], .launcher-agent-avatar[data-grad="0"] { background: var(--grad-product-call); }
.avatar[data-grad="1"], .chip-avatar[data-grad="1"], .launcher-agent-avatar[data-grad="1"] { background: var(--grad-product-chat); }
.avatar[data-grad="2"], .chip-avatar[data-grad="2"], .launcher-agent-avatar[data-grad="2"] { background: var(--grad-product-tccc); }
.avatar[data-grad="3"], .chip-avatar[data-grad="3"], .launcher-agent-avatar[data-grad="3"] { background: var(--grad-cloud); }
.avatar[data-grad="4"], .chip-avatar[data-grad="4"], .launcher-agent-avatar[data-grad="4"] { background: linear-gradient(135deg, #4096FF 0%, #29CCCC 100%); }
.avatar[data-grad="5"], .chip-avatar[data-grad="5"], .launcher-agent-avatar[data-grad="5"] { background: linear-gradient(135deg, #00C8FF 0%, #003CAB 100%); }
.avatar[data-grad="6"], .chip-avatar[data-grad="6"], .launcher-agent-avatar[data-grad="6"] { background: linear-gradient(135deg, #0052D9 0%, #29CCCC 100%); }
.avatar[data-grad="7"], .chip-avatar[data-grad="7"], .launcher-agent-avatar[data-grad="7"] { background: linear-gradient(135deg, #00C8FF 0%, #4096FF 50%, #003CAB 100%); }


/* =================================================================
   TRANSCRIPT (light, used on voice right + chat)
   ================================================================= */
.transcript-card { min-height: 360px; }
.transcript-scroll {
  flex: 1;
  overflow-y: auto;
  padding: var(--sp-5);
  display: flex;
  flex-direction: column;
  gap: var(--sp-3);
  background: var(--bg-muted);
  min-height: 200px;
  max-height: 380px;
  scroll-behavior: smooth;
}
.transcript-scroll::-webkit-scrollbar { width: 6px; }
.transcript-scroll::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 3px; }
.transcript-scroll::-webkit-scrollbar-track { background: transparent; }

.bubble {
  max-width: 78%;
  padding: 10px 14px;
  border-radius: var(--r-lg);
  font-size: 14px;
  line-height: 1.5;
  font-family: var(--font-sans);
  word-wrap: break-word;
  position: relative;
  animation: bubbleIn var(--dur-base) var(--ease-emphasized);
}
@keyframes bubbleIn {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: translateY(0); }
}
.bubble.user {
  align-self: flex-end;
  background: var(--brand-blue);
  color: #fff;
  border-bottom-right-radius: 4px;
}
.bubble.bot {
  align-self: flex-start;
  background: #fff;
  color: var(--fg1);
  border: 1px solid var(--border);
  border-bottom-left-radius: 4px;
}
.bubble .who {
  display: block;
  font-size: 10.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .08em;
  margin-bottom: 4px;
  color: var(--fg3);
}
.bubble.user .who { color: rgba(255,255,255,.7); }

.bubble.typing .dots {
  display: inline-flex;
  gap: 4px;
  padding: 6px 0;
}
.bubble.typing .dots span {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--fg3);
  animation: typingDot 1.2s ease-in-out infinite;
}
.bubble.typing .dots span:nth-child(2) { animation-delay: .15s; }
.bubble.typing .dots span:nth-child(3) { animation-delay: .3s; }
@keyframes typingDot {
  0%, 60%, 100% { opacity: .25; transform: translateY(0); }
  30% { opacity: 1; transform: translateY(-3px); }
}

/* empty state */
.empty-state {
  margin: auto;
  text-align: center;
  color: var(--fg3);
  padding: var(--sp-6);
}
.empty-state .empty-ico {
  width: 36px; height: 36px;
  margin: 0 auto var(--sp-3);
  fill: none;
  stroke: var(--fg4);
  stroke-width: 1.4;
  stroke-linecap: round;
  stroke-linejoin: round;
  opacity: .7;
}
.empty-state p {
  font-size: 13px;
  margin: 0;
  color: var(--fg3);
}
.empty-state-sm {
  font-size: 13px;
  color: var(--fg3);
  padding: var(--sp-3) 0;
}


/* =================================================================
   COMPOSER
   ================================================================= */
.composer {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  padding: var(--sp-3) var(--sp-4);
  background: var(--surface);
  border-top: 1px solid var(--divider);
}
.composer input {
  flex: 1;
  background: var(--bg-muted);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  padding: 9px 14px;
  font-family: var(--font-sans);
  font-size: 14px;
  color: var(--fg1);
  transition: all var(--dur-fast) var(--ease-standard);
}
.composer input::placeholder { color: var(--fg3); }
.composer input:focus {
  outline: none;
  border-color: var(--brand-blue);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(0,110,255,.15);
}
.composer input:disabled {
  opacity: .55;
  cursor: not-allowed;
}
.composer-mic {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: var(--bg-muted);
  border: 1px solid var(--border);
  color: var(--fg2);
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: default;
}
.composer-mic svg {
  width: 16px; height: 16px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}


/* =================================================================
   LATENCY CARD
   ================================================================= */
.latency-card { }
.kpi-row {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: var(--sp-3);
  padding: var(--sp-5);
}
.kpi {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.kpi-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--fg3);
}
.kpi-value {
  font-family: var(--font-sans);
  font-size: 28px;
  font-weight: 700;
  color: var(--fg1);
  font-feature-settings: "tnum";
  letter-spacing: -.02em;
  line-height: 1;
}
.kpi-value.accent { color: var(--brand-blue); }
.kpi-unit {
  font-size: 13px;
  font-weight: 500;
  color: var(--fg3);
  margin-left: 2px;
  letter-spacing: 0;
}

.breakdown {
  padding: 0 var(--sp-5) var(--sp-5);
}
.breakdown-head {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--fg3);
  margin-bottom: var(--sp-3);
}
.brk-rows {
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
}
.brk-row {
  display: grid;
  grid-template-columns: 70px 1fr 60px;
  gap: var(--sp-3);
  align-items: center;
  font-size: 12px;
}
.brk-label {
  color: var(--fg2);
  font-weight: 500;
  font-family: var(--font-mono);
  font-size: 11.5px;
}
.brk-bar {
  height: 6px;
  background: var(--bg-sunken);
  border-radius: 3px;
  overflow: hidden;
}
.brk-bar > span {
  display: block;
  height: 100%;
  background: linear-gradient(90deg, var(--brand-blue) 0%, var(--brand-blue-400) 100%);
  border-radius: 3px;
  width: 0;
  transition: width var(--dur-slow) var(--ease-emphasized);
}
.brk-ms {
  font-family: var(--font-mono);
  font-size: 11.5px;
  color: var(--fg1);
  text-align: right;
  font-feature-settings: "tnum";
}
.brk-hint {
  font-size: 11px;
  color: var(--fg3);
  margin: var(--sp-3) 0 0;
  font-style: italic;
}

.turn-history {
  padding: 0 var(--sp-5) var(--sp-5);
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  max-height: 220px;
  overflow-y: auto;
}
.turn-history::-webkit-scrollbar { width: 4px; }
.turn-history::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 2px; }
.turn-row {
  display: grid;
  grid-template-columns: 18px 1fr 60px;
  gap: var(--sp-2);
  align-items: center;
  font-size: 12px;
  padding: 4px 0;
}
.turn-num {
  font-family: var(--font-mono);
  font-size: 10.5px;
  color: var(--fg3);
  text-align: right;
}
.turn-bar {
  position: relative;
  height: 4px;
  background: var(--bg-sunken);
  border-radius: 2px;
  overflow: hidden;
}
.turn-bar > span {
  display: block;
  height: 100%;
  background: var(--brand-blue);
  border-radius: 2px;
  transition: width var(--dur-slow) var(--ease-emphasized);
}
.turn-text {
  font-size: 11.5px;
  color: var(--fg2);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  font-family: var(--font-mono);
}
.turn-ms {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--fg1);
  text-align: right;
  font-feature-settings: "tnum";
}
.turn-rows { display: flex; flex-direction: column; gap: 6px; }
.turn-row-full {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: var(--sp-2);
  align-items: baseline;
  font-size: 11.5px;
}
.turn-row-full .lbl { color: var(--fg2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.turn-row-full .ms { color: var(--fg1); font-family: var(--font-mono); font-feature-settings: "tnum"; }


/* =================================================================
   CHAT CARD (widget)
   ================================================================= */
.chat-card {
  min-height: 600px;
}
.chat-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: var(--sp-4) var(--sp-5);
  border-bottom: 1px solid var(--divider);
  background: linear-gradient(180deg, var(--brand-blue-50), transparent 80%);
}
.chat-head-left {
  display: flex;
  align-items: center;
  gap: var(--sp-3);
}
.chat-head-right {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
}
.chat-head-meta strong {
  display: block;
  font-size: 15px;
  color: var(--fg1);
  font-weight: 700;
}
.online-line {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11.5px;
  color: var(--fg3);
}
.online-dot {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: var(--success);
  box-shadow: 0 0 0 3px rgba(0,168,112,.18);
}

/* Welcome */
.welcome {
  padding: var(--sp-5) var(--sp-5) var(--sp-4);
  text-align: center;
  background:
    radial-gradient(circle at 50% 0%, var(--brand-blue-100) 0%, transparent 70%),
    var(--surface);
  border-bottom: 1px solid var(--divider);
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}
.welcome-avatar {
  width: 56px;
  height: 56px;
  font-size: 22px;
  margin-bottom: var(--sp-3);
  box-shadow: 0 6px 16px rgba(0,110,255,.18);
}
.welcome h2 {
  font-size: 18px;
  font-weight: 700;
  color: var(--fg1);
  margin: 0 0 6px;
  letter-spacing: -.01em;
}
.welcome > p {
  font-size: 13.5px;
  color: var(--fg2);
  margin: 0 0 var(--sp-4);
  max-width: 44ch;
  line-height: 1.5;
}
.faq-block {
  width: 100%;
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  align-items: center;
}
.faq-label {
  font-size: 10.5px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .12em;
  color: var(--brand-blue);
}
.faq-chips {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 6px;
}
.faq-chip {
  display: inline-flex;
  align-items: center;
  padding: 6px 12px;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--r-pill);
  cursor: pointer;
  text-align: left;
  font-family: var(--font-sans);
  font-size: 12.5px;
  color: var(--fg1);
  transition: all var(--dur-fast) var(--ease-standard);
  white-space: nowrap;
}
.faq-chip:hover {
  border-color: var(--brand-blue);
  background: var(--brand-blue-50);
  color: var(--brand-blue);
  transform: translateY(-1px);
}

.chat-transcript {
  flex: 1;
  max-height: 440px;
}

.composer-chat { padding: var(--sp-3) var(--sp-4); }


/* =================================================================
   INFO CARD
   ================================================================= */
.info-card { }
.info-desc {
  padding: var(--sp-4) var(--sp-5) var(--sp-3);
  font-size: 13.5px;
  color: var(--fg2);
  line-height: 1.55;
  margin: 0;
}
.info-row {
  padding: var(--sp-3) var(--sp-5);
  border-top: 1px solid var(--divider);
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.info-row-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--fg3);
}
.info-row-val {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}


/* =================================================================
   CTA BAND
   ================================================================= */
.cta-band {
  background: var(--grad-hero);
  padding: var(--sp-12) 0;
  color: #fff;
  position: relative;
  overflow: hidden;
}
.cta-band::before {
  content: "";
  position: absolute;
  inset: 0;
  background: radial-gradient(circle at 30% 50%, rgba(0,200,255,.15) 0%, transparent 60%);
  pointer-events: none;
}
.cta-inner {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: var(--sp-8);
  flex-wrap: wrap;
  position: relative;
}
.cta-band h2 {
  color: #fff;
  font-size: 32px;
  font-weight: 800;
  margin: 0 0 var(--sp-2);
  letter-spacing: -.02em;
}
.cta-band p {
  font-size: 16px;
  color: rgba(255,255,255,.7);
  margin: 0;
}
.cta-buttons { display: flex; gap: var(--sp-3); }


/* =================================================================
   FOOTER
   ================================================================= */
.site-foot {
  background: var(--brand-navy);
  color: rgba(255,255,255,.55);
  padding: var(--sp-8) 0;
}
.foot-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: var(--sp-4);
  flex-wrap: wrap;
  font-size: 13px;
}
.foot-brand {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  color: #fff;
  font-weight: 600;
}
.foot-brand img { filter: brightness(0) invert(1); }
.foot-meta { color: rgba(255,255,255,.4); font-size: 12px; }


/* =================================================================
   TWEAKS PANEL
   ================================================================= */
.tweaks-panel {
  position: fixed;
  bottom: 20px;
  right: 20px;
  width: 300px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-xl);
  box-shadow: var(--shadow-4);
  font-family: var(--font-sans);
  z-index: 200;
  transform: translateY(calc(100% + 30px));
  opacity: 0;
  transition:
    transform var(--dur-slow) var(--ease-emphasized),
    opacity var(--dur-base) ease;
  pointer-events: none;
  overflow: hidden;
}
.tweaks-panel.open {
  transform: translateY(0);
  opacity: 1;
  pointer-events: auto;
}
.tw-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: var(--sp-4) var(--sp-5);
  border-bottom: 1px solid var(--divider);
}
.tw-head strong { font-size: 15px; font-weight: 700; color: var(--fg1); }
.tw-close {
  background: transparent;
  border: none;
  font-size: 18px;
  cursor: pointer;
  color: var(--fg3);
  padding: 0 4px;
  line-height: 1;
}
.tw-close:hover { color: var(--fg1); }
.tw-body { padding: var(--sp-4) var(--sp-5); display: flex; flex-direction: column; gap: var(--sp-4); }
.tw-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--fg3);
  display: block;
  margin-bottom: var(--sp-2);
}
.tw-hint {
  font-size: 11.5px;
  color: var(--fg3);
  margin: var(--sp-2) 0 0;
  line-height: 1.4;
}
.tw-seg {
  display: flex;
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  overflow: hidden;
  background: var(--bg-muted);
}
.tw-seg button {
  flex: 1;
  background: transparent;
  border: none;
  border-right: 1px solid var(--border);
  padding: 7px 10px;
  font-family: var(--font-sans);
  font-size: 13px;
  cursor: pointer;
  color: var(--fg2);
  transition: all var(--dur-fast) var(--ease-standard);
}
.tw-seg button:last-child { border-right: none; }
.tw-seg button:hover { background: #fff; color: var(--fg1); }
.tw-seg button.on {
  background: var(--brand-blue);
  color: #fff;
  font-weight: 600;
}
.tw-seg-sm { border-radius: var(--r-sm); }
.tw-seg-sm button { padding: 4px 10px; font-size: 12px; }


/* =================================================================
   RESPONSE CARDS — rich widgets emitted alongside AI replies
   ================================================================= */
.bubble.card-bubble {
  background: transparent;
  border: none;
  padding: 0;
  max-width: 360px;
  width: 100%;
}
.bubble.card-bubble .who {
  color: var(--fg3);
  margin-bottom: 6px;
}

@keyframes card-slide-in {
  from { opacity: 0; transform: translateY(12px); }
  to { opacity: 1; transform: translateY(0); }
}
.card-msg {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  overflow: hidden;
  box-shadow: var(--shadow-1);
  font-size: 13px;
  color: var(--fg1);
  animation: card-slide-in 0.35s ease-out;
}

/* gradient head — per type (use blue palette + supporting accents) */
.card-msg-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  color: #fff;
  position: relative;
}
.card-grad-order        { background: linear-gradient(135deg, #4096FF 0%, #006EFF 100%); }
.card-grad-booking      { background: linear-gradient(135deg, #00C8FF 0%, #0052D9 100%); }
.card-grad-form         { background: linear-gradient(135deg, #4096FF 0%, #003CAB 100%); }
.card-grad-survey       { background: linear-gradient(135deg, #29CCCC 0%, #0052D9 100%); }
.card-grad-meeting      { background: linear-gradient(135deg, #0052D9 0%, #001A45 100%); }
.card-grad-nps          { background: linear-gradient(135deg, #00C8FF 0%, #006EFF 50%, #003CAB 100%); }
.card-grad-candidate    { background: linear-gradient(135deg, #29CCCC 0%, #006EFF 100%); }
.card-grad-appointment  { background: linear-gradient(135deg, #00C8FF 0%, #006EFF 100%); }
.card-grad-cfg          { background: linear-gradient(135deg, var(--accent, #1D9E75) 0%, color-mix(in srgb, var(--accent, #1D9E75) 60%, #000) 100%); }

.cfg-list-row { display: flex; align-items: flex-start; gap: 10px; padding: 6px 0; border-bottom: 1px solid rgba(255,255,255,0.06); }
.cfg-list-row:last-child { border-bottom: none; }
.cfg-list-num { width: 20px; height: 20px; border-radius: 50%; background: rgba(255,255,255,0.08); display: flex; align-items: center; justify-content: center; font-size: 11px; color: var(--fg3); flex-shrink: 0; margin-top: 1px; }
.cfg-list-info { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.cfg-list-val { font-weight: 600; color: var(--accent, #1D9E75); font-size: 13px; }
.cfg-list-sub { font-size: 11px; color: var(--fg3); }
/* Order-summary card (GrabFood FSM): itemized cart + fee lines + total. */
.card-ord-id { font-size: 11px; color: var(--fg3); font-family: var(--font-mono); margin-bottom: 6px; }
.card-ord-items { display: flex; flex-direction: column; gap: 0; }
.card-ord-row { display: grid; grid-template-columns: 26px 1fr auto; align-items: baseline; gap: 8px; padding: 6px 0; border-bottom: 1px solid rgba(255,255,255,0.06); }
.card-ord-row:last-child { border-bottom: none; }
.card-ord-qty { color: var(--fg3); font-size: 12px; font-feature-settings: "tnum"; }
.card-ord-name { color: var(--fg1); font-size: 13px; min-width: 0; }
.card-ord-note { color: var(--fg3); font-size: 11px; }
.card-ord-price { color: var(--fg2); font-size: 13px; font-feature-settings: "tnum"; white-space: nowrap; }
.card-ord-lines { margin-top: 8px; display: flex; flex-direction: column; gap: 4px; }
.card-ord-line { display: flex; justify-content: space-between; font-size: 12px; color: var(--fg3); }
.card-ord-total { display: flex; justify-content: space-between; margin-top: 8px; padding-top: 8px; border-top: 1px solid rgba(255,255,255,0.12); font-weight: 700; font-size: 14px; color: var(--fg1); }
.card-ord-total span:last-child { color: var(--accent, #1D9E75); font-feature-settings: "tnum"; }
.card-ord-meta { display: flex; align-items: center; gap: 6px; margin-top: 8px; font-size: 12px; color: var(--fg2); }
.card-ord-meta .ic { width: 13px; height: 13px; flex-shrink: 0; color: var(--fg3); }

.card-msg-head-ico {
  width: 32px; height: 32px;
  border-radius: 8px;
  background: rgba(255,255,255,.18);
  border: 1px solid rgba(255,255,255,.25);
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}
.card-msg-head-ico .ic {
  width: 18px; height: 18px;
  stroke: #fff;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
  fill: none;
}
.card-msg-head-text {
  flex: 1;
  min-width: 0;
}
.card-msg-eyebrow {
  font-size: 10.5px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: rgba(255,255,255,.7);
  margin-bottom: 1px;
}
.card-msg-title {
  font-size: 15px;
  font-weight: 700;
  color: #fff;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  letter-spacing: -.01em;
}
.card-msg-badge {
  font-size: 10.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .06em;
  padding: 3px 9px;
  border-radius: var(--r-pill);
  background: rgba(255,255,255,.18);
  color: #fff;
  white-space: nowrap;
  flex-shrink: 0;
}
.card-msg-badge.ok   { background: rgba(0,168,112,.9); }
.card-msg-badge.info { background: rgba(255,255,255,.22); }
.card-msg-badge.warn { background: rgba(237,123,47,.9); }
.card-msg-badge.err  { background: rgba(227,77,89,.9); }

.card-msg-body {
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

/* generic row/grid/cell */
.card-row, .card-grid {
  display: grid;
  gap: 8px 14px;
}
.card-row { grid-template-columns: 1fr 1fr; }
.card-grid { grid-template-columns: 1fr 1fr; }
.card-cell {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}
.card-cell-full { grid-column: 1 / -1; }
.card-lbl {
  font-size: 10.5px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .06em;
  color: var(--fg3);
}
.card-val {
  font-size: 13.5px;
  font-weight: 600;
  color: var(--fg1);
}
.card-val.mono { font-family: var(--font-mono); font-feature-settings: "tnum"; font-size: 13px; }

.card-msg-actions {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  padding: 10px 14px;
  border-top: 1px solid var(--divider);
  background: var(--bg-muted);
}
.card-act {
  display: inline-flex;
  align-items: center;
  padding: 5px 12px;
  border-radius: var(--r-pill);
  border: 1px solid var(--border);
  background: #fff;
  color: var(--fg2);
  font-family: var(--font-sans);
  font-size: 11.5px;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--dur-fast) var(--ease-standard);
  white-space: nowrap;
}
.card-act:hover {
  border-color: var(--brand-blue);
  color: var(--brand-blue);
  background: var(--brand-blue-50);
}
.card-act.primary {
  background: var(--brand-blue);
  border-color: var(--brand-blue);
  color: #fff;
}
.card-act.primary:hover { background: var(--brand-blue-600); color: #fff; }

/* --- Order card --- */
.card-route {
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 12px;
  align-items: center;
  padding: 10px 12px;
  background: var(--bg-muted);
  border-radius: var(--r-md);
}
.card-route-lbl {
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .06em;
  color: var(--fg3);
}
.card-route-val {
  font-size: 14px;
  font-weight: 700;
  color: var(--fg1);
}
.card-route-to { text-align: right; }
.card-route-line {
  display: flex; align-items: center; gap: 0;
  height: 16px;
}
.card-route-line .dot {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: var(--brand-blue);
  flex-shrink: 0;
}
.card-route-line .dot-end {
  background: transparent;
  border: 1.5px solid var(--brand-blue);
}
.card-route-line .line {
  flex: 1;
  height: 0;
  border-top: 1.5px dashed var(--brand-blue-200);
}

.card-steps {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.card-step {
  display: grid;
  grid-template-columns: 12px 1fr;
  gap: 10px;
  align-items: center;
  position: relative;
}
.card-step::before {
  content: "";
  position: absolute;
  left: 5px;
  top: 18px;
  bottom: -8px;
  width: 2px;
  background: var(--border);
}
.card-step:last-child::before { display: none; }
.card-step.done::before { background: var(--brand-blue); }
.card-step-dot {
  width: 12px; height: 12px;
  border-radius: 50%;
  background: var(--bg-sunken);
  border: 2px solid var(--border);
  z-index: 1;
}
.card-step.done .card-step-dot {
  background: var(--brand-blue);
  border-color: var(--brand-blue);
}
.card-step.current .card-step-dot {
  box-shadow: 0 0 0 3px rgba(0,110,255,.2);
}
.card-step-meta {
  display: flex;
  justify-content: space-between;
  font-size: 12.5px;
  color: var(--fg1);
  font-weight: 500;
}
.card-step.done .card-step-meta { color: var(--fg1); font-weight: 600; }
.card-step:not(.done) .card-step-meta { color: var(--fg3); }
.card-step-t {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--fg3);
  font-feature-settings: "tnum";
}

.card-eta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 10px 12px;
  background: var(--brand-blue-50);
  border-radius: var(--r-md);
  border: 1px solid var(--brand-blue-100);
}
.card-eta span {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--brand-blue);
}
.card-eta strong {
  font-size: 14px;
  font-weight: 700;
  color: var(--brand-blue);
}

/* --- Booking card --- */
.card-venue {
  font-size: 12.5px;
  color: var(--fg2);
}
.card-addr {
  display: flex;
  gap: 8px;
  align-items: flex-start;
  font-size: 12.5px;
  color: var(--fg2);
  line-height: 1.4;
}
.card-addr .ic {
  width: 14px; height: 14px;
  stroke: var(--fg3);
  stroke-width: 1.6;
  fill: none;
  stroke-linecap: round;
  stroke-linejoin: round;
  flex-shrink: 0;
  margin-top: 2px;
}
.card-notes {
  font-size: 12px;
  color: var(--fg2);
  font-style: italic;
  padding: 8px 10px;
  border-left: 3px solid var(--brand-blue-200);
  background: var(--bg-muted);
  border-radius: 0 var(--r-sm) var(--r-sm) 0;
  line-height: 1.45;
}

/* --- Form / Survey progress --- */
.card-progress-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.card-progress-lbl {
  font-size: 11.5px;
  color: var(--fg2);
  font-weight: 600;
}
.card-progress-pct {
  font-size: 13px;
  font-weight: 700;
  color: var(--brand-blue);
  font-feature-settings: "tnum";
}
.card-progress {
  height: 6px;
  background: var(--bg-sunken);
  border-radius: 3px;
  overflow: hidden;
}
.card-progress > span {
  display: block;
  height: 100%;
  background: linear-gradient(90deg, var(--brand-blue) 0%, var(--brand-blue-400) 100%);
  border-radius: 3px;
  transition: width var(--dur-slow) var(--ease-emphasized);
}

.card-fields {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.card-field {
  display: grid;
  grid-template-columns: 20px 1fr 1fr;
  gap: 8px;
  align-items: center;
  padding: 6px 0;
  font-size: 12.5px;
}
.card-field-tick {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 18px; height: 18px;
  border-radius: 50%;
  background: var(--bg-sunken);
  color: var(--fg4);
  font-size: 11px;
  font-weight: 700;
}
.card-field.done .card-field-tick {
  background: var(--success);
  color: #fff;
}
.card-field-lbl {
  font-weight: 600;
  color: var(--fg1);
}
.card-field:not(.done) .card-field-lbl { color: var(--fg3); }
.card-field-val {
  color: var(--fg2);
  text-align: right;
  font-size: 12px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.card-field-val em { color: var(--fg4); font-style: normal; font-size: 11px; }

/* survey */
.card-sentiment {
  display: inline-flex;
  align-items: center;
  padding: 2px 9px;
  border-radius: var(--r-pill);
  font-size: 10.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .06em;
  background: var(--bg-sunken);
  color: var(--fg3);
}
.card-sentiment.ok { background: var(--success-bg); color: var(--success); }
.card-sentiment.warn { background: var(--warning-bg); color: var(--warning); }
.card-sentiment.err { background: var(--error-bg); color: var(--error); }

.card-qa-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.card-qa {
  display: grid;
  grid-template-columns: 22px 1fr;
  gap: 8px;
  align-items: flex-start;
  padding: 6px 0;
  border-bottom: 1px dashed var(--divider);
}
.card-qa:last-child { border-bottom: none; }
.card-qa-num {
  font-family: var(--font-mono);
  font-size: 10.5px;
  color: var(--fg4);
  font-weight: 700;
}
.card-qa.done .card-qa-num { color: var(--brand-blue); }
.card-qa-q {
  font-size: 12px;
  color: var(--fg3);
  margin-bottom: 2px;
}
.card-qa.done .card-qa-q { color: var(--fg2); }
.card-qa-a {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--fg1);
}
.card-qa-a em { color: var(--fg4); font-style: normal; }

/* --- Meeting / Appointment --- */
.card-meeting-body {
  display: grid;
  grid-template-columns: 70px 1fr;
  gap: 14px;
  align-items: flex-start;
}
.card-date-block {
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  overflow: hidden;
  text-align: center;
  background: #fff;
}
.card-date-month {
  background: var(--brand-blue);
  color: #fff;
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: .08em;
  padding: 4px 0;
}
.card-date-num {
  font-size: 26px;
  font-weight: 700;
  color: var(--fg1);
  line-height: 1.1;
  padding: 6px 0 0;
  letter-spacing: -.02em;
}
.card-date-day {
  font-size: 10.5px;
  color: var(--fg3);
  text-transform: uppercase;
  letter-spacing: .06em;
  padding-bottom: 6px;
}

.card-meeting-meta {
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-width: 0;
}
.card-meeting-time {
  font-size: 14px;
  font-weight: 700;
  color: var(--fg1);
}
.card-tz {
  font-weight: 500;
  font-size: 11.5px;
  color: var(--fg3);
  margin-left: 4px;
}
.card-meeting-with {
  display: flex;
  align-items: center;
  gap: 8px;
}
.card-meeting-avatar {
  width: 28px; height: 28px;
  border-radius: 50%;
  background: var(--grad-cloud);
  color: #fff;
  font-weight: 700;
  font-size: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.card-meeting-name {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--fg1);
}
.card-meeting-role {
  font-size: 11px;
  color: var(--fg3);
}
.card-agenda {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.card-agenda li {
  position: relative;
  padding-left: 16px;
  font-size: 12px;
  color: var(--fg2);
  line-height: 1.4;
}
.card-agenda li::before {
  content: "";
  position: absolute;
  left: 4px; top: 7px;
  width: 4px; height: 4px;
  border-radius: 50%;
  background: var(--brand-blue);
}
.card-provider {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--fg1);
}

/* --- NPS card --- */
.nps-display {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 14px;
  border-radius: var(--r-md);
  background: var(--bg-muted);
  border: 1px solid var(--border);
}
.nps-display.ok { background: var(--success-bg); border-color: rgba(0,168,112,.25); }
.nps-display.warn { background: var(--warning-bg); border-color: rgba(237,123,47,.25); }
.nps-display.err { background: var(--error-bg); border-color: rgba(227,77,89,.25); }

.nps-score {
  font-size: 38px;
  font-weight: 800;
  color: var(--fg1);
  line-height: 1;
  letter-spacing: -.04em;
  font-feature-settings: "tnum";
}
.nps-display.ok .nps-score { color: var(--success); }
.nps-display.warn .nps-score { color: var(--warning); }
.nps-display.err .nps-score { color: var(--error); }
.nps-of {
  font-size: 16px;
  font-weight: 600;
  color: var(--fg3);
  letter-spacing: 0;
  margin-left: 2px;
}
.nps-label {
  font-size: 14px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .08em;
}
.nps-label.ok { color: var(--success); }
.nps-label.warn { color: var(--warning); }
.nps-label.err { color: var(--error); }

.nps-scale {
  display: grid;
  grid-template-columns: repeat(11, 1fr);
  gap: 3px;
}
.nps-tick {
  height: 28px;
  border-radius: 4px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 10.5px;
  font-weight: 600;
  color: var(--fg3);
  background: var(--bg-sunken);
}
.nps-tick.detractor { background: rgba(227,77,89,.12); color: var(--error); }
.nps-tick.passive   { background: rgba(237,123,47,.12); color: var(--warning); }
.nps-tick.promoter  { background: rgba(0,168,112,.12); color: var(--success); }
.nps-tick.on {
  background: var(--brand-blue);
  color: #fff;
  font-weight: 800;
  transform: scale(1.18);
  box-shadow: 0 4px 12px rgba(0,110,255,.4);
  z-index: 1;
}
.nps-tick.on.detractor { background: var(--error); }
.nps-tick.on.passive   { background: var(--warning); }
.nps-tick.on.promoter  { background: var(--success); }

.nps-legend {
  display: flex;
  gap: 10px;
  align-items: center;
  font-size: 10.5px;
  color: var(--fg3);
  flex-wrap: wrap;
}
.nps-legend .dot {
  width: 8px; height: 8px;
  border-radius: 50%;
  display: inline-block;
  margin-right: 4px;
}
.nps-legend .dot.ok { background: var(--success); }
.nps-legend .dot.warn { background: var(--warning); }
.nps-legend .dot.err { background: var(--error); }

/* --- Candidate card --- */
.card-cand-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}
.card-cand-id {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}
.card-cand-avatar {
  width: 38px; height: 38px;
  border-radius: 50%;
  background: var(--grad-product-tccc);
  color: #fff;
  font-weight: 700;
  font-size: 15px;
  display: flex;
  align-items: center;
  justify-content: center;
}
.card-cand-name {
  font-size: 14px;
  font-weight: 700;
  color: var(--fg1);
}
.card-cand-role {
  font-size: 11.5px;
  color: var(--fg3);
}
.card-cand-score {
  text-align: center;
  padding: 6px 12px;
  border-radius: var(--r-md);
  background: var(--success-bg);
  border: 1px solid rgba(0,168,112,.2);
  min-width: 56px;
}
.card-cand-score.ok   { background: var(--success-bg); border-color: rgba(0,168,112,.25); }
.card-cand-score.warn { background: var(--warning-bg); border-color: rgba(237,123,47,.25); }
.card-cand-score.err  { background: var(--error-bg);  border-color: rgba(227,77,89,.25); }
.card-cand-score-num {
  font-size: 22px;
  font-weight: 800;
  color: var(--success);
  line-height: 1;
  letter-spacing: -.02em;
}
.card-cand-score.warn .card-cand-score-num { color: var(--warning); }
.card-cand-score.err  .card-cand-score-num { color: var(--error); }
.card-cand-score-lbl {
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .06em;
  color: var(--fg3);
  margin-top: 2px;
}

.card-skills {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
}
.card-skill {
  display: inline-flex;
  padding: 3px 9px;
  border-radius: var(--r-pill);
  background: var(--brand-blue-50);
  border: 1px solid var(--brand-blue-100);
  color: var(--brand-blue);
  font-size: 11px;
  font-weight: 600;
  font-family: var(--font-mono);
}

/* mobile tweaks */
@media (max-width: 520px) {
  .bubble.card-bubble { max-width: 100%; }
  .card-meeting-body { grid-template-columns: 60px 1fr; gap: 10px; }
  .card-date-num { font-size: 22px; }
  .nps-tick { height: 24px; font-size: 9.5px; }
  .nps-score { font-size: 32px; }
}

/* Tablet — fewer agent chip cols */
@media (max-width: 1180px) and (min-width: 821px) {
  .agent-chips { grid-template-columns: repeat(4, 1fr); }
  .launcher-split { grid-template-columns: 1.4fr 1fr; }
  .launcher-agents { grid-template-columns: repeat(2, 1fr); }
}

/* Small tablet / large phone */
@media (max-width: 820px) {
  .container { padding: 0 var(--sp-5); }
  .demo-section { padding: var(--sp-5) 0; }
  .demo-grid { grid-template-columns: 1fr; gap: var(--sp-4); }
  .tab-list { grid-template-columns: 1fr 1fr; gap: var(--sp-2); }

  /* Launcher — stack split, 2-col agent grid */
  .launcher-head h1 { font-size: 26px; }
  .launcher-head p { font-size: 14px; }
  .launcher-step { margin-bottom: var(--sp-6); }
  .launcher-split { grid-template-columns: 1fr; gap: var(--sp-4); }
  .step-mode { position: static; }
  .launcher-agents { grid-template-columns: repeat(2, 1fr); gap: var(--sp-2); }
  .launcher-agent { padding: var(--sp-3); }
  .launcher-agent-avatar { width: 36px; height: 36px; font-size: 14px; }
  .launcher-modes { flex-direction: column; gap: var(--sp-2); }
  .mode-card { padding: var(--sp-4); }
  .launcher-cta { gap: var(--sp-3); }
  .launcher-summary { font-size: 13px; }

  /* Demo topbar — wrap & compact */
  .demo-topbar { padding: var(--sp-2); }
  .topbar-identity { order: 1; flex-basis: 100%; }
  .demo-back { order: 2; }
  .topbar-mode-switch { order: 3; margin-left: auto; }

  /* Agent picker becomes horizontal-scroll row */
  .agent-bar { padding: var(--sp-4); margin-bottom: var(--sp-4); }
  .agent-bar-head { margin-bottom: var(--sp-2); flex-direction: column; gap: 2px; align-items: flex-start; }
  .agent-bar-hint { display: none; }
  .agent-chips {
    display: flex;
    grid-template-columns: none;
    gap: var(--sp-2);
    overflow-x: auto;
    scroll-snap-type: x mandatory;
    -webkit-overflow-scrolling: touch;
    padding-bottom: 4px;
    margin: 0 calc(var(--sp-4) * -1);
    padding-left: var(--sp-4);
    padding-right: var(--sp-4);
  }
  .agent-chips::-webkit-scrollbar { display: none; }
  .agent-chips { scrollbar-width: none; }
  .agent-chip {
    flex: 0 0 auto;
    scroll-snap-align: start;
    padding: 6px 14px 6px 6px;
  }
  .chip-avatar { width: 26px; height: 26px; font-size: 11px; }
  .chip-name { font-size: 12.5px; }
  .chip-role { display: none; }

  /* Mode tabs more compact */
  .tab { padding: var(--sp-3); gap: var(--sp-2); }
  .tab-ico { width: 36px; height: 36px; }
  .tab-ico svg { width: 18px; height: 18px; }
  .tab-title { font-size: 14px; }
  .tab-sub { font-size: 11px; }

  /* Phone card */
  .phone-card { min-height: auto; }
  .phone-body { padding: var(--sp-6) var(--sp-5) var(--sp-5); }
  .phone-avatar-wrap { width: 96px; height: 96px; margin-bottom: var(--sp-3); }
  .phone-avatar { width: 84px; height: 84px; font-size: 32px; }
  .phone-name { font-size: 22px; }
  .phone-role { margin-bottom: var(--sp-3); font-size: 12px; }
  .waveform { height: 40px; margin-bottom: var(--sp-4); max-width: 220px; }
  .phone-controls { gap: var(--sp-2); margin-bottom: var(--sp-3); }
  .phone-btn { width: 44px; height: 44px; }
  .phone-btn.primary-call, .phone-btn.hangup { width: 56px; height: 56px; }

  /* Chat card no minimum */
  .chat-card { min-height: auto; }
  .chat-transcript { max-height: 360px; }
  .transcript-scroll { max-height: 320px; }

  /* KPI row smaller */
  .kpi-row { gap: var(--sp-2); padding: var(--sp-4); }
  .kpi-value { font-size: 22px; }
  .kpi-label { font-size: 10px; }

  /* Composer button compact (icon only) */
  .btn-send {
    padding: 9px 12px;
    font-size: 0;
    gap: 0;
  }
  .btn-send .btn-ico { width: 18px; height: 18px; }
  .composer-mic { display: none; }
}

/* Phone — stack mode tabs, tightest spacing */
@media (max-width: 520px) {
  .container { padding: 0 var(--sp-4); }
  .agent-bar { border-radius: var(--r-lg); }
  .tab-list { grid-template-columns: 1fr; }
  .tab { padding: var(--sp-3) var(--sp-4); }
  .card { border-radius: var(--r-lg); }
  .card-head { padding: var(--sp-3) var(--sp-4); }
  .kpi-row { padding: var(--sp-3) var(--sp-4); grid-template-columns: 1fr 1fr; }
  .kpi-row .kpi:nth-child(3) { display: none; }
  .turn-history, .breakdown { padding-left: var(--sp-4); padding-right: var(--sp-4); }
  .composer, .composer-chat { padding: var(--sp-2) var(--sp-3); }
  .welcome { padding: var(--sp-4); }
  .welcome-avatar { width: 48px; height: 48px; font-size: 18px; margin-bottom: var(--sp-2); }
  .welcome h2 { font-size: 16px; }
  .welcome > p { font-size: 13px; margin-bottom: var(--sp-3); }
  .info-row { padding: var(--sp-3) var(--sp-4); }
  .info-desc { padding: var(--sp-3) var(--sp-4) var(--sp-2); font-size: 13px; }
}

/* =================================================================
   CUSTOMER CO-BRAND — demo topbar mini logo
   Shown only when /c/:customer/demo injects boot.customer.logoUrl.
   ================================================================= */
.customer-logo-mini {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  height: 28px;
  max-width: 96px;
  padding: 0 6px;
  border-left: 1px solid var(--border);
  margin-left: var(--sp-2);
  padding-left: var(--sp-3);
}
.customer-logo-mini img { display: block; height: 100%; width: auto; object-fit: contain; max-height: 24px; }
@media (max-width: 768px) {
  .customer-logo-mini { display: none; }
}

/* =================================================================
   CUSTOMER LANDING (/c/:customer → customer.html)
   Shared, brand-themable via --accent set from primaryColor.
   ================================================================= */
.cust-page {
  min-height: 100vh;
  background:
    radial-gradient(circle at 12% 8%, color-mix(in srgb, var(--accent) 12%, transparent) 0%, transparent 45%),
    radial-gradient(circle at 92% 92%, color-mix(in srgb, var(--accent) 8%, transparent) 0%, transparent 50%),
    var(--bg);
  padding: var(--sp-16) var(--sp-6) var(--sp-12);
  display: flex;
  align-items: center;
  justify-content: center;
}
.cust-wrap {
  width: 100%;
  max-width: 940px;
  display: grid;
  gap: var(--sp-8);
}
.cust-hero {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-2xl);
  padding: var(--sp-12) var(--sp-10);
  box-shadow: var(--shadow-3);
  position: relative;
  overflow: hidden;
}
.cust-hero::before {
  content: "";
  position: absolute;
  top: 0; left: 0; right: 0; height: 4px;
  background: linear-gradient(90deg, var(--accent) 0%, color-mix(in srgb, var(--accent) 55%, #fff) 100%);
}
.cust-hero-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr);
  gap: var(--sp-10);
  align-items: center;
}
@media (max-width: 760px) {
  .cust-hero { padding: var(--sp-8) var(--sp-6); }
  .cust-hero-grid { grid-template-columns: 1fr; gap: var(--sp-6); }
}
.cust-logo { max-width: 180px; max-height: 56px; margin-bottom: var(--sp-5); display: block; }
.cust-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: var(--fs-caption);
  font-weight: 600;
  letter-spacing: var(--tracking-eyebrow);
  text-transform: uppercase;
  color: var(--accent);
  margin-bottom: var(--sp-4);
}
.cust-eyebrow::before {
  content: "";
  width: 18px;
  height: 1px;
  background: currentColor;
}
.cust-title {
  font-size: clamp(28px, 4vw, 40px);
  line-height: 1.15;
  font-weight: 800;
  letter-spacing: -.02em;
  color: var(--fg1);
  margin: 0 0 var(--sp-4);
}
.cust-subtitle {
  font-size: 16px;
  line-height: 1.6;
  color: var(--fg2);
  margin: 0 0 var(--sp-6);
  max-width: 52ch;
}
.cust-cta {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 14px 28px;
  font-size: 15px;
  font-weight: 600;
  font-family: var(--font-sans);
  background: var(--accent);
  color: #fff;
  border: 0;
  border-radius: var(--r-pill);
  cursor: pointer;
  transition: transform var(--dur-fast), box-shadow var(--dur-fast);
  box-shadow: 0 6px 18px var(--accent-shadow);
}
.cust-cta:hover { transform: translateY(-1px); box-shadow: 0 10px 28px var(--accent-shadow); background: var(--accent-hover); }
.cust-cta svg { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.cust-chip-row {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: var(--sp-5);
}
.cust-chip {
  display: inline-flex;
  align-items: center;
  font-size: 11.5px;
  font-weight: 600;
  padding: 5px 10px;
  border-radius: var(--r-pill);
  background: color-mix(in srgb, var(--accent) 10%, transparent);
  color: var(--accent);
  border: 1px solid color-mix(in srgb, var(--accent) 25%, transparent);
}

/* Right column of hero — visual mock */
.cust-mock {
  background: linear-gradient(160deg,
    color-mix(in srgb, var(--accent) 18%, #0F1F3D) 0%,
    #0F1F3D 60%);
  border-radius: var(--r-xl);
  padding: var(--sp-6);
  color: #fff;
  display: flex;
  flex-direction: column;
  gap: var(--sp-4);
  min-height: 240px;
  position: relative;
  overflow: hidden;
}
.cust-mock::after {
  content: "";
  position: absolute;
  inset: 0;
  background:
    radial-gradient(circle at 75% 15%, color-mix(in srgb, var(--accent) 35%, transparent) 0%, transparent 55%);
  pointer-events: none;
}
.cust-mock-head { display: flex; align-items: center; gap: 10px; position: relative; z-index: 1; }
.cust-mock-dot {
  width: 10px; height: 10px; border-radius: 50%;
  background: #00C896; box-shadow: 0 0 0 4px rgba(0,200,150,.18);
  animation: cust-pulse 2s ease-in-out infinite;
}
@keyframes cust-pulse {
  0%, 100% { box-shadow: 0 0 0 4px rgba(0,200,150,.18); }
  50% { box-shadow: 0 0 0 8px rgba(0,200,150,.05); }
}
.cust-mock-label { font-size: 12px; color: rgba(255,255,255,.65); letter-spacing: .04em; text-transform: uppercase; font-weight: 600; }
.cust-mock-body { font-size: 15px; line-height: 1.55; color: rgba(255,255,255,.92); position: relative; z-index: 1; }
.cust-mock-meta {
  display: flex; gap: 14px; font-size: 11px; color: rgba(255,255,255,.55);
  margin-top: auto; position: relative; z-index: 1; font-family: var(--font-mono);
}
.cust-mock-meta span strong { color: #fff; font-weight: 600; }

/* Feature tiles row */
.cust-tiles {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: var(--sp-4);
}
@media (max-width: 760px) {
  .cust-tiles { grid-template-columns: 1fr; }
}
.cust-tile {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-xl);
  padding: var(--sp-5);
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  transition: transform var(--dur-fast), box-shadow var(--dur-fast);
}
.cust-tile:hover { transform: translateY(-2px); box-shadow: var(--shadow-2); }
.cust-tile-ico {
  width: 36px; height: 36px;
  border-radius: var(--r-md);
  background: color-mix(in srgb, var(--accent) 12%, transparent);
  color: var(--accent);
  display: flex; align-items: center; justify-content: center;
  margin-bottom: var(--sp-2);
}
.cust-tile-ico svg { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
.cust-tile-title { font-size: 14px; font-weight: 700; color: var(--fg1); }
.cust-tile-desc { font-size: 12.5px; color: var(--fg3); line-height: 1.5; }

/* Models row (ASR / LLM / TTS pills) */
.cust-models {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
}
.cust-models-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--fg3);
  margin-right: 4px;
}
.cust-model-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 10px;
  font-family: var(--font-mono);
  font-size: 11.5px;
  background: var(--bg-muted);
  border: 1px solid var(--border);
  border-radius: var(--r-pill);
  color: var(--fg2);
}
.cust-model-pill strong { color: var(--fg1); font-weight: 600; }

.cust-foot {
  text-align: center;
  font-size: 12px;
  color: var(--fg3);
}
.cust-foot strong { color: var(--fg2); }

/* ── location_confirm card (Zig taxi demo) ──────────────────── */
.card-loc { width: 100%; }
.card-loc .loc-pin {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px; height: 28px;
  border-radius: 50%;
  font-size: 13px;
  font-weight: 700;
  flex-shrink: 0;
}
.card-loc .loc-pin-pick { background: rgba(16, 185, 129, .9); color: #fff; }
.card-loc .loc-pin-drop { background: rgba(244, 63, 94, .9); color: #fff; }
.card-loc-map {
  position: relative;
  height: 180px;
  background: #eef2f5;
  display: flex;
  align-items: center;
  justify-content: center;
}
.card-loc-map iframe {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  border: 0;
}
.card-loc-map .loc-map-fallback {
  font-size: 12px;
  color: var(--fg3);
}
.card-loc-note {
  font-size: 12px;
  color: var(--fg3);
  font-style: italic;
}

/* =================================================================
   CUSTOMER GALLERY — /c collection page
   ================================================================= */
.cust-gallery-back {
  display: inline-block;
  margin-top: var(--sp-4);
  font-size: 13px;
  font-weight: 600;
  color: var(--brand-blue);
  text-decoration: none;
}
.cust-gallery-back:hover { text-decoration: underline; }
.cust-gallery {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(340px, 1fr));
  gap: var(--sp-6);
  margin-bottom: var(--sp-8);
}
.cust-card {
  display: flex;
  flex-direction: column;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-xl);
  overflow: hidden;
  text-decoration: none;
  color: inherit;
  transition: box-shadow .2s, transform .2s;
}
.cust-card:hover {
  box-shadow: 0 8px 24px rgba(0, 0, 0, .08);
  transform: translateY(-3px);
  text-decoration: none;
}
.cust-card-accent {
  height: 4px;
  flex-shrink: 0;
}
.cust-card-body {
  display: flex;
  flex-direction: column;
  gap: var(--sp-4);
  padding: var(--sp-6) var(--sp-6) var(--sp-5);
  flex: 1;
}
.cust-card-head {
  display: flex;
  align-items: center;
  gap: var(--sp-4);
}
.cust-card-logo-wrap {
  width: 56px;
  height: 56px;
  border-radius: var(--r-lg);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.cust-card-logo {
  width: 36px;
  height: 36px;
  object-fit: contain;
}
.cust-card-logo-letter {
  font-size: 24px;
  font-weight: 800;
}
.cust-card-head-text { min-width: 0; }
.cust-card-name {
  font-size: 20px;
  font-weight: 700;
  color: var(--fg1);
  margin: 0;
  line-height: 1.2;
}
.cust-card-role {
  font-size: 13px;
  font-weight: 500;
  color: var(--fg3);
  margin: 3px 0 0;
  line-height: 1.3;
}
.cust-card-desc {
  font-size: 14px;
  color: var(--fg2);
  line-height: 1.55;
  margin: 0;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.cust-card-tags {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}
.cust-card-tag {
  font-size: 11px;
  font-weight: 600;
  padding: 3px 10px;
  border-radius: var(--r-pill);
  background: var(--bg);
  color: var(--fg2);
  border: 1px solid var(--border);
}
.cust-card-cta {
  font-size: 14px;
  font-weight: 600;
  margin-top: auto;
  padding-top: var(--sp-2);
}
@media (max-width: 760px) {
  .cust-gallery { grid-template-columns: 1fr; }
}